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Req ID:  3253

Joliet, IL, US, 60432

Systems Security Administrator I

FT/PT:  Full-Time


Responsible for security administration of enterprise system user accounts and associated accesses. This is an entry-level position, where the administrator is expected to need guidance and assistance with processing complicated, unique and ambiguous requests. The primary systems are the FIS Core Banking system, other systems include Optical report groups, Cardbase, Peoplesoft General Ledger subsystems, Microsoft Windows domain, Office365,, ActivIdentity remote access, Encompass, Credit Management Enterprise, and Optima IMS. 


  • A technical bachelor degree required
  • Windows technical training preferred
  • SANS or other technical information security training preferred
  • 18+ months Technical Service Desk (Tier 1); or 1+ year support of Windows servers or Tier 2 Service Desk experience desired
  • Active Directory user administration experience required
  • Perform work in a highly detailed manner to ensure accurate user setup and department data
  • Microsoft Excel and Lotus Notes experience
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Ability to maintain professional demeanor under stress
  • Ability to follow sufficiently detailed procedures to complete tasks
  • Ability to work independently and as part of a close knit team


Processing of Online Security Requests notices for the purpose of assignments, maintenance of system user accounts and associated access rights in accordance with defined procedures. This includes:

  • Administer a large number of systems in accordance with department procedures
  • Maintaining an accurate inventory of user information in a department database
  • Manage workflow for all security requests to meet department service levels
  • Communicating with individuals at all levels to understand needs and provide status of a request.
  • First point of escalation and problem resolution for Service Desk and end users  related to user accounts
  • Process termination notices
  • Maintain up-to-date security administration procedures

Completing requests require the following tasks:

Core Banking System User Security Administration:

  • Administration of user security for all “banks” (Production, Holding Co, Trust, Test, Training) on the FIS mainframe system
  • Administration of all Teller cash ticket numbers and General Ledger numbers
  • Administration of FIS Client Portal accounts, enabling access to training and support resources
  • Maintain Cardbase and PeopleSoft General Ledger subsystem access permissions
  • Maintain Optical reporting groups
  • Responsible for maintaining Business Objects Infoview Data Warehouse accounts

Enterprise Windows Systems User Security Administration:

  • Administration of enterprise Windows domain accounts, including login scripts, individual network drives, and groups

Office 365 Administration:

  • Administer accounts and licensing

Remote Access Administration:

  • Administration enterprise remote access accounts on the ActivIdentity AAA server

Enterprise Imaging Administration

  • Administration of Optima IMS (Hyland OnBase) application accounts

Cisco IP Telephony User Administration

  • Administration of user telephony settings and advanced features

Supporting Duties:

  • Report monthly metrics for administrative activities.
  • Escalate issues and changes to service providers
  • Responsible for completion of additional projects, as assigned


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here and Supplement here.

Nearest Major Market: Joliet
Nearest Secondary Market: Chicago

Job Segment: System Administrator, ERP, Mainframe, Risk Management, Accounting, Technology, Finance