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Req ID:  5242

Chicago, IL, US, 60631

Head, Insight & Analytics

FT/PT:  Full-Time

First Midwest, with assets over $20 billion, is the premier relationship-based banking franchise in the dynamic Chicagoland banking market. As one of the Chicago metropolitan area's largest independent bank holding companies, First Midwest provides the full range of commercial, retail banking, and wealth management services through some 120+ offices located in communities in metropolitan Chicago, Northwest Indiana, Central and Western Illinois, Eastern Iowa, and Southeast Wisconsin. 


Responsible for the ongoing management and evolution of the Consumer Bank’s insights and analytics team, aligned with the strategic plan and priorities of the organization. The incumbent will collaborate extensively with Consumer Sales Leadership, IT, Marketing, Finance, and Operations to plan, prioritize, and oversee the continual optimization of the organization’s digital platform performance reporting, KPI attainment, client engagement and relationship development.


  • Minimum of 10+ years managerial experience with data analytics and insights within a Consumer Banking context
  • Proven experience developing and driving analytics and insights used to drive/inform digital platform evolution, sales coaching routines, product performance, and client engagement opportunities
  • Expert level proficiency with master data management tools, Google Analytics, and data visualization solutions such as Power BI
  • Proven ability to communicate with impact including written plans to gain commitment/approval from FMB senior and executive management
  • Ability to work collaboratively across departments and lines of business
  • Significant experience managing and guiding teams to create best in class system, client and banker-driven insights and analytics


  • Responsible for developing and popularizing key insights and analytics to drive acquisition, origination, and onboarding performance improvement opportunities across all consumer banking channels
  • Oversees the design and ongoing management of the performance reporting needs of the Consumer Bank
  • Plan and manage budgets, personnel requirements, team development and financial activities required for reporting performance expectations
  • Keep apprised of competitive/industry trends and insights, incorporating same into daily activities and long-term plans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here and Supplement here.

Nearest Major Market: Chicago

Job Segment: Data Analyst, Bank, Banking, Data Management, Quality Assurance, Data, Finance, Technology